We may collect the following types of information when you use our website or services:
Full name
Email address
Phone number
Postal address
Government ID proof for check-in
Payment information
b. Booking Information
Reservation dates
Room type and preferences
Special requests
c. Usage Information
IP address
Browser type and device details
Pages visited and site interactions
We use the collected information to:
Process hotel bookings and payments
Send booking confirmations, updates, and promotional offers
Improve our services, website performance, and customer experience
Meet legal and regulatory requirements
We do not sell your personal data. Information may be shared with:
a. Service Providers
Payment gateways
Travel and booking partners
Technical or customer service providers
(These partners help us deliver our services effectively.)
We may share information as required by law, court orders, or government regulations.
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or loss. While we strive for full protection, no online transmission is completely secure.
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Provide personalized content
You can disable cookies in your browser settings, but certain website features may not work properly.
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Opt-out of marketing or promotional communications
To exercise your rights, you may contact us anytime.
Our website may include links to external websites. Hotel Apple City is not responsible for the privacy practices or content of these third-party websites.
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Your continued use of our website and services signifies acceptance of these changes.